Job Description

We’re looking for motivated, engaged people to help make everyone’s journeys better. The Dispatcher is responsible for distributing information from telephone calls and computer printout reports to Transportation and other departments as required. The Dispatcher is also responsible for all flight billing reports to be accurate and submitted timely to billing office. Pay Rate: $23/hr Benefits Paid time off 401k, with company match Company sponsored life insurance Medical, dental, vision plans Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Commuter benefits Employee Discounts Free hot healthy meals for unit operations roles Main Duties and Responsibilities Obtains final count of passengers on each flight from a computer printout form and/or information received via the telephone Dispatcher will receive final count of passengers, flight number, and ship number information and document either electronically or manually if required. Communicates changes to the operation such as aircraft or gate changes. Keeps records of all incoming and outgoing information Routes records for corrections and distributes corrected records to designated departments Directs transportation employees on changes that may occur on the AOA through radio communications. Required to work in Tower operation and monitor Gate Management tool provided by airline. Receives phone calls, communicates verbally with superintendent, and ramp supervisor over telephone and radio Education High School Diploma or GED Work Experience 1 year of data entry or clerical experience. 2 years of experience in Airline Catering preferred. Technical Skills (Certification, Licenses and Registration) Avalid driver’s license. Abilityto obtain Airport Transport Authoritybadge required Must comply with company policies Language / Communication Skills Excellent oral and written communication skills Bi-lingual in Spanish a plus Job Dimensions Geographic Responsibility: Unit Type of Employment: Full-time or Part-time Travel %: None Exemption Classification: non-exempt Internal Relationships: unit employees External Relationships: customers Work Environment / Requirements of the Job Advanced typing skills Detail oriented and organized Basic knowledge of Microsoft Word, Excel and Access Basic math skills Ability to make sound operational decisions in challenging situationsHighly motivated Good attendance and solid work performance Normal office environment. May be exposed to extreme temperature changes and noise. Budget / Revenue Responsibility (Local Currency) Organization Structure Direct Line Manager (Title): General Manager or Manager of Ops Dotted Line Manager (Title, if applicable): 0 Number of Direct Reports: 0 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 2 gategroup Competencies Required to be Successful in the Job Thinking – Information Search and analysis & problem resolution skills Engaging – Understanding others, Team Leadership and Developing People Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live ourValues of Excellence , Passion , Responsibility and Respect . To demonstrate theseValues, we expect to observe the following from everyone: Excellence We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility We care about what we do, and we understand the impact we have on others and the planet. We always look out for each other –creating a safe workplace environment is everyone’s responsibility. Respect Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. The above statements are intended to describe the general nature and level of the job being performed by the individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. gategroup reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates may be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting. gategroup - an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. We anticipate that this job will close on: 09/23/2026 #J-18808-Ljbffr

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